CIAM service – from setup to maintenance

With our expert onboarding and ongoing support, you can get your CIAM service up and running smoothly. Moreover, we ensure your Keycloak CIAM service is secure, efficient, and always available.

wE ARE ADVANCED RED HAT PARTNERS

CIAM service – from setup to maintenance

With our expert onboarding and ongoing support, you can get your CIAM service up and running smoothly. Moreover, we ensure your Keycloak CIAM service is secure, efficient, and always available.

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Don’t Compromise on Security

Why choose our CIAM service?

Discover why top financial enterprises trust our CIAM service. Not only do we ensure your Keycloak CIAM operates smoothly and securely from day one, but we also provide ongoing support.

Comprehensive expertise

We handle every step of your service, from initial setup to continuous improvements

Security management

Depending on SLA our team monitors your service around the clock to prevent issues and keep your data safe

Customized solutions

We tailor our solutions to fit your specific business needs, ensuring your service works perfectly

Stay Secure, Stay Ahead

Key features of our CIAM service onboarding and support

With our Keycloak service onboarding and support, we cover all aspects to keep your identity management system running securely and efficiently. Here are the main features we offer.

Keep your CIAM service always available

We perform updates without interrupting your service by using methods like blue-green deployments and rolling updates. Therefore, your service stays online, and your users remain uninterrupted.

Smooth Integration for Multiple Clients in your CIAM service

Within your CIAM service, we manage the setup and configuration of multiple clients and applications. Consequently, each client is securely integrated and operates under consistent security policies.

Rresponse times for initial CIAM service setup

Before the SLA begins, every deployment of your CIAM service receives an initial stabilization phase of approximately 30 days. During this Early Life Support phase, our skilled developers and administrators provide round-the-clock support.

Choose the right support level for your CIAM service

We offer four service level agreement (SLA) options for your CIAM service. Depending on your chosen SLA, we provide support and quick reactions to any incidents.

Flexible support access for your CIAM service

We provide two secure ways to support your CIAM service:
Mode 1: Staging Environment Access – We access only the staging environment, preparing patches and updates for your DevOps team.
Mode 2: Production Environment Access – Our team directly accesses your production environment to perform installations and updates. Additionally, we ensure security and confidentiality with additional NDAs.

Curious about our CIAM service onboarding and support?

With years of experience in the finance sector, we have successfully onboarded and supported Keycloak services for top-tier companies. Moreover, Our dedication ensures your identity systems are secure, compliant, and always operational.

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Trusted by Leading Financial Enterprises Worldwide

With years of experience in the finance sector, we have successfully onboarded and supported CIAM services for top-tier companies. Our dedication ensures your identity systems are secure, compliant, and always operational.

Frequently Asked Questions

Find answers to the most common questions about our service onboarding and support.

Service maintenance involves ongoing management and optimization of your Customer Identity and Access Management systems to ensure they remain secure, efficient, and compliant. It is essential for protecting sensitive data, maintaining system reliability, and ensuring smooth user experiences.

Zero downtime updates keep your service running while we apply updates, preventing service interruptions and ensuring continuous protection against threats. This approach maintains user satisfaction and system stability.

Our services are tailored specifically for large financial enterprises, integrating advanced security measures, Zero Trust principles, and regulatory compliance. Our comprehensive approach ensures your service is robust, scalable, and reliable.

We use detailed data mapping, transformation, and validation processes to maintain data integrity and security during migration, minimizing the risk of data loss or corruption.

We ensure smooth integration of multiple clients and applications, maintaining consistent security policies and secure communication across your CIAM platform.

We establish effective incident response protocols and troubleshooting procedures to quickly resolve issues, minimizing downtime and ensuring rapid recovery from security incidents.

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